Faculty Member
Dr. Selim Ahmed
Head of the Department
Master of Management - – International Islamic University Malaysia (IIUM), Malaysia
Ph.D. in Business Administration (Major in Quality Management), International Islamic University Malaysia
ORCID: https://orcid.org/0000-0002-0361-6797
Google Scholar: https://scholar.google.com/citations?user=PEOIE-8AAAAJ&hl=en
Research Gate: https://www.researchgate.net/profile/Selim_Ahmed7
Researcher ID: C-2132-2013
Short Biography:
Dr. Selim Ahmed is an Associate
Professor and Head of Business School, World University of Bangladesh.
Previously he worked at the International University of Agadir
(Universiapolis), Morocco as an Assistant Professor. He received his Ph.D. in
Business Administration and Master of Management degree from International
Islamic University Malaysia (IIUM). His PhD title was “Lean Six Sigma and Its Effect on Quality Performance in Malaysian
Hospitals”
Dr. Ahmed has published several books, chapters,
and many articles in the top peer-reviewed journals. He is the Consulting
Editor for Hospital Topics (Taylor & Francis), Guest
Editor for Transnational Corporations Review (Taylor
& Francis), Associate Editor for Iranian
Journal of Management Studies (publish by University of Tehran) and Article
Editor for Sage Open (Sage Publishing). He is the editorial
advisory board member for International Journal of Business and Systems
Research, IIUM Journal of Case Studies in Management, Indian
Journal of Finance and Banking, International Journal of Accounting
& Finance Review, QOR Newsletter, International
Journal of Operations Management, American
International Journal of Supply Chain Management and others.
Dr. Ahmed has
reviewed 215 manuscripts for 63 peer-reviewed journals (Scopus
& Web of Science). According to the Publons 2020 rankings, Dr.
Ahmed was the Top Global Reviewer in the area of
Behavioral Sciences (Rank 2), Organizational Behavior (Rank 2),
Healthcare Management (rank 3) Business & Economics (Rank 5),
Quality Management (Rank 6) and Business Management (Rank 8).
In 2018, he received the “Top Peer Reviewer Award” from Publons. In
2015, he received the “Best Paper” award from 12th Academy for Global
Business Advancement (AGBA) Conference, Kuantan, Malaysia.
Dr. Ahmed is
the “Chief of Marketing Plan & Moderator” of 4th Global
Conference on Creating Value, 2021
Organized by University of South Florida, USA. He was the “Secretary” for 12th International
Symposium on the Analytic Hierarchy Process (ISAHP, 2013), Malaysia. He
was invited by many higher educational institutes to conduct training, workshop,
and lecture on research methodology, data analysis, and other topics in
Malaysia, Morocco, Canada, Kuwait and Bangladesh. His
research area includes Quality Management, Service Management, Healthcare
Management, Organizational Behavior, Human Resource Management &, etc.
Book Section
Journal Section
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Ahmed, S., Mohiuddin, M., Rahman, M., Tarique, K.M. and Azim, M. (2022). The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality. Journal of Islamic Marketing. Vol. 13 No. 9, pp. 1829-1842. (Indexing at Scopus Q2, ABDC & Web of Science IF = 3.2, Publisher: Emerald). DOI: 10.1108/JIMA-11-2020-0346
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Paraman, P., Annamalah, S.; Vlachos, P., Ahmed, S., Balasubramaniam, A., Kadir, B., Raman, M. and Hoo, W.C. (2022). Dynamic Effect of Flow on Impulsive Consumption: Evidence from Southeast Asian Live Streaming Platforms. Journal of Open Innovation: Technology, Market and Complexity, Vol. 8 No. 4, pp. 212 (Indexing at Scopus Q1, Elsevier). DOI: 10.3390/joitmc8040212
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Ahmed, S., Hawarna, S., Alqasmi, I., Mohiuddin, M., Rahman, M.K. and Ashrafi, D.M. (2022). Role of Lean Six Sigma approach for enhancing the patient safety and quality improvement in the hospitals. International Journal of Healthcare Management, pp.1-11. DOI: 10.1080/20479700.2022.2149082 (Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2022.2149082
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Hawarna, S., Ahmed, S., Alqasmi, I., Ashrafi, D. M., Rahman, M. K., & Paraman, P. (2023). The Intricate Relationship of Employee Engagement and Lean Approach toward Quality Improvement of the Public Hospitals. Hospital Topics, Online Published (Indexing at Scopus Q3, Publisher: Taylor & Francis). DOI: 10.1080/00185868.2023.2192995
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Paraman, P., Annamalah, S., Chakravarthi, S. K., Pertheban, T. R., Vlachos, P., Shamsudin, M. F., Kadir, B., How, L. K., Hoo, W. C., Ahmed, S., Leong, D. C. K. & Singh, P. B. K. R. S. (2023). A Southeast Asian Perspective on Hotel Service Robots: Trans Diagnostic Mechanics and Conditional Indirect Effects. Journal of Open Innovation: Technology, Market, and Complexity, Vol. 9, No. 2, 100040. (Indexing at Scopus Q1, Publisher: Elsevier). DOI: 10.1016/j.joitmc.2023.100040
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Annamalah, S., Paraman, P., Ahmed, S., Dass, R., Sentosa, I., Pertheban, T. R., Shamsudin, F., Kadir, B., Aravindan, K. L. Raman, M., Hoo, W. C., Singh, P. (2023). The role of open innovation and a normalizing mechanism of social capital in the tourism industry, Journal of Open Innovation: Technology, Market, and Complexity,Vol. 9, No. 2, pp. 100056. (Indexing at Scopus Q1, Publisher: Elsevier). https://doi.org/10.1016/j.joitmc.2023.100056
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Annamalah, S., Paraman, P., Ahmed, S., Pertheban, T.R., Marimuthu, A., Venkatachalam, K.R. and T., R. (2023). Exploitation, exploration and ambidextrous strategies of SMES in accelerating organisational effectiveness. Journal of Global Operations and Strategic Sourcing, Online Published (Indexing at Scopus Q2, ABDC, ABS & Web of Science, Publisher: Emerald). DOI: 10.1108/JGOSS-08-2022-0090
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Sarkar, S.M., Dhar, B.K., Fahlevi, M., Ahmed, S., Hossain, M.J., Rahman, M.M., Gazi, M.A.I. and Rajamani, R. (2023). Climate change and ageing health in developing countries. Global Challenges, Vol. 7 No. 8, pp. 2200246 (1 of 8) (Indexing at Scopus, Web of Science Q1, IF = 4.9, Publisher: Wiley). DOI: 10.1002/gch2.202200246
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Paraman, P., Annamalah, S., Ahmed, S. and Baharein, K. (2023). Unveiling the Nexus: Disentangling the Impact of Touch Screen Frequency in Electronic Media on Amplifying Control Perception, Elevating Psychological Ownership, and Igniting Intentions to Reuse Payment Services. International Journal of Human–Computer Interaction, pp.1-17, Online Published (Indexing at Web of Science Q1, IF = 4.7, Scopus Q1, & ABDC, Publisher: Taylor & Francis). DOI: 10.1080/10447318.2023.2261733
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Alqasmi, I. and Ahmed, S. (2023). Mediating role of nurse job enjoyment and participation in medical affairs on quality of patient care in Saudi hospitals. The TQM Journal, Online Published (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald). DOI:10.1108/TQM-04-2023-0119
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Ahmed, S., Islam, R. and Al Asheq, A. (2023). Analysis of employee motivation in the service and manufacturing organisations: the case of a developing economy, International Journal of Business and Systems Research. Vol. 17 No. 3, pp. 309-325 (Indexing at Scopus & ABS, Publisher: Inderscience Publishers) DOI: 10.1504/IJBSR.2022.10039933
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Ahmed, S., Islam, R., Ashrafi, D. M., Alqasmi, I., Choudhury, M. M., Rahman, M., & Dhar, B.K. (2023). Effects of Lean and Six Sigma Initiatives on Continuous Quality Improvement of the Accredited Hospitals. International Journal of Healthcare Management. Online Published (Indexing at Scopus Q2, ABDC, ABS & Web of Science, IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2023.2255424
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Ahmed, S., Alqasmi, I., Ashrafi, D. M., Choudhury, M. M., Rahman, M. K., & Mohiuddin, M. (2023). Determining the intention to use app-based medicine service in an emerging economy. International Journal of Healthcare Management. Online Published Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2023.2198186
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Ahmed, S., Al Asheq, A., Ahmed, E., Chowdhury, U. Y., Sufi, T. & Mostofa, M. G. (2023). The Intricate Relationships of Consumers’ Loyalty and their Perceptions of Service Quality, Price and Satisfaction in Restaurant Service, The TQM Journal, Vol. 35 No. 2, pp. 519-539. (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald). DOI: 10.1108/TQM-06-2021-0158
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Ahmed, S., Hawarna, S., Alqasmi, I., Ashrafi, D. M., & Rahman, M. K. (2023). Mediating role of lean management on the effects of workforce management and value-added time in private hospitals. International Journal of Lean Six Sigma. Vol. 14 No. 5, pp. 1035-1054. Online Published (Indexing at Scopus Q1, ABS & Web of Science, IF = 4.0, Publisher: Emerald). DOI: 10.1108/IJLSS-05-2022-0102
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Ahmed, S., Abd Manaf, N.H. and Islam, R. (2019). Effects of Six Sigma initiatives in Malaysian private hospitals. International Journal of Lean Six Sigma, Vol. 10, No. 1, pp. 44-57.
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Ahmed, S., Abd Manaf, N.H. and Islam, R. (2018). Effect of Lean Six Sigma on quality performance in Malaysian hospitals. International Journal of Health Care Quality Assurance, Vol. 31 No. 8, pp. 973-987.
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Ahmed, S., Abd Manaf, N.H. and Islam, R. (2018). Measuring Lean Six Sigma and quality performance for healthcare organizations. International Journal of Quality and Service Sciences, Vol. 10, No. 3, pp. 267-278.
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Ahmed, S., Tarique, K.M. and Arif, I. (2017). Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector. International Journal of Health Care Quality Assurance, Vol. 30 No. 5, pp. 477-488.
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Ahmed, S., Abd Manaf, N.H. and Islam, R. (2017), "Measuring quality performance between public and private hospitals in Malaysia", International Journal of Quality and Service Sciences, Vol. 9 No. 2, pp. 218-228.
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Abdul Rahman, R., Muhammad, A.D., Ahmed, S. and Amin, F. (2016). Micro-entrepreneurs’ intention to use Islamic micro-investment model (IMIM) in Bangladesh. Humanomics, Vol. 32 No. 2, pp. 172-188.
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Islam, R., Ahmed, S. and Razak, D.A. (2015). Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia. International Journal of Quality and Service Sciences, Vol. 7, No. 4, pp. 424-441.
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Hazilah Abd Manaf, N., Ahmad, K. and Ahmed, S. (2013). Critical factors of service quality in a graduate school of Malaysia. International Journal of Quality and Service Sciences, Vol. 5 No. 4, pp. 415-431.
SL | Collaboration & Membership Name | Type | Membership Year | Membership Expire Year |
---|---|---|---|---|
1 | Asia Pacific Journal of Public Health | Reviewer | 2020 | |
2 | BMC Public Health | Reviewer | 2019 | |
3 | BMC Health Service Research | Reviewer | 2019 | |
4 | International Journal of Lean Six Sigma | Reviewer | 2018 | |
5 | Business Process Management Journal | Reviewer | 2020 | |
6 | TQM Journal | Reviewer | 2020 | |
7 | Internet Research | Reviewer | 2017 | |
8 | PLOS ONE | Reviewer | 2019 | |
9 | Environmental Quality Management | Reviewer | 2021 | |
10 | Performance Improvement Quarterly | Reviewer | 2021 | |
11 | International Journal of Health Planning and Management | Reviewer | 2020 | |
12 | Health Policy and Technology | Reviewer | 2020 | |
13 | Journal of Hospitality and Tourism Management | Reviewer | 2020 | |
14 | Computers in Human Behavior | Reviewer | 2016 | |
15 | Journal of Cleaner Production | Reviewer | 2017 | |
16 | Journal of Non-Profit and Public Sector Marketing | Reviewer | 2019 | |
17 | International Journal of Healthcare Management | Reviewer | 2019 | |
18 | Production and Planning Control | Reviewer | 2019 | |
19 | Total Quality Management and Business Excellence | Reviewer | 2017 | |
20 | International Journal of Operations Management | Editorial Advisory Board Member | 2020 | |
21 | International Journal of Entrepreneurship & Development Studies | Editorial Board Member | 2018 | |
22 | QOR Newsletter, Canada | Editorial Advisory Board Member | 2020 | |
23 | International Journal of Accounting & Finance Review | Editorial Board Member | 2020 | |
24 | Indian Journal of Finance and Banking | Editorial Board Member | 2020 | |
25 | Operations Management (Cambridge Scholars Publishing) | Editorial Advisory Board Member | 2018 | |
26 | IIUM Journal of Case Studies in Management | Editorial Advisory Board Member | 2018 | |
27 | International Journal of Business and Systems Research | Editorial Board Member | 2018 | |
28 | American International Journal of Supply Chain Management | Associate Editor | 2021 | |
29 | Jurnal Sistem dan Manajemen Industri | Associate Editor | 2018 | |
30 | SAGE Open | Article Editor | 2020 | |
31 | Transnational Corporations Review (Taylor & Francis) | Guest Editor | 2020 | October 2021 |
32 | Hospital Topics (Taylor & Francis) | Consulting Editor | 2020 |
SL | Award Title | Award Type | Year | Country |
---|---|---|---|---|
1 | Bronze Medal | IIUM Research, Invention Exhibition | 2013 | Malaysia |
2 | Excellent Researcher Award (Nominated) | 2nd International Academic and Research Excellence Awards | 2020 | India |
3 | Best Paper Award | 12th Annual World Congress, Academy for Global Business Advancement (AGBA) | 2015 | Malaysia |
4 | Top Peer Reviewer Award | Publons | 2018 | UK |
SL | Certificate Title | Institution | Year | Country |
---|---|---|---|---|
1 | How to respond to reviewers' comments | Researcher Academy (Elsevier) | 2020 | Netherlands |
2 | How your research can make an impact on society | Researcher Academy (Elsevier) | 2020 | Netherlands |
3 | Excellence in Business Education – The ACBSP Accreditation | ASBM University | 2020 | India |
4 | Accreditation and Rankings | QS –I.GAUGE | 2020 | India |
5 | Converting from face-to-face delivery to online delivery | ACBSP | 2020 | USA |
6 | How to Prepare & Support Learners & Instructors | Innovative Educators | 2020 | USA |
7 | Moodle 3.5 Basics – 4 Weeks | Moodle | 2018 | Australia |
8 | Course Learning Outcome Revision and Mapping | ACBSP | 2020 | USA |